Terms of Service
Please read carefully.
SurprisingBox Guarantee Given the concept of SurprisingBox, a common concern among first time customers is if they will receive too little value for their money. We are happy to eliminate this concern with our Guaranteed Fun, Guaranteed Value promise. Simply, we guarantee that when you receive your surprise it will be worth over Rs.500 (per MSRP, Suggested Retail Price or List Price). If you find same product at another retail website that ships from India, excluding auction websites, where MSRP is less than Rs.500 and total cost of item plus shipping/other charges are also less than , we will refund you the difference. Ordering You need to be 18 years or older to order. You can order up to 30 different somethings per order. All your items in one order will be different from one another. You can, of course, order as many times as you would like but there is no guarantee that subsequent orders will be of different items. Merchandising Policy SurprisingBox.com selects from a large selection of products and services to send as something. This selection excludes any products that are illegal to buy and sell in the India. In addition to this, SurprisingBox also has put restrictions on product and service selection in order to comply with our service providers' and our own company policies, which can be found at this page. SurprisingBox.com will not send any apparent pornographic or gambling materials as something. Still, SurprisingBox.com will not be responsible any product or service that are sent as something that will offend you in any way. While SurprisingBox.com obeys Federal laws of goods and services that are unlawful to trade, we will not responsible for any state, county, city or town mandated rules of restrictions. Shipping Policy - (India) There are no charges for shipping. Unless otherwise noted, your something will be sent within 7 business days after you order. Actual delivery times can vary depending on what your something is and which state you reside in. International Shipping SurprisingBox ships worldwide. The shipping charge per order for India is Rs.100. The shipping charge per order for other countries is Rs.150. We will ship international orders via USPS First Class International. Your package may take around 14 days arrive to its destination depending on your country and region, after it is shipped. If your package weighs over 450gms (0.45kgs) SurprisingBox will file the customs form - the value will be enetered as Rs.500 per item. Return, Exchange or Refund Policy SurprisingBox will not send any damaged or unusable products as something. Because of the unique nature in which SurprisingBox.com operates and because of the random merchandising policy, all sales are final; no returns, no exchanges, no refunds. However, if your something becomes damaged or unusable during shipping, we will send a replacement for the product. SurprisingBox reserves the right for item to be returned, at the buyer's expense, before a replacement can be sent.